Heat Pump Repair & Install

Heat pumps that actually work in Utah winters

One system for heating and cooling — if it's sized and set up right. We repair every major heat pump brand and install cold-climate and dual-fuel systems built for Utah's temperature swings, from valley summers to Park City winters.

$0 DiagnosticNo diagnostic fee when we complete the repair.
Same-day or next-day service No diagnostic fee with repair
Residential dual-fuel heat pump installed by Max Mechanical in Salt Lake City, Utah
Licensed & InsuredHVACR #14221765-5501
12+ YearsField experience
No Bait-and-SwitchUpfront, fair pricing
★★★★★Trusted by Utah homeowners
Reviews

What Utah homeowners say

5.052 Google reviews

Real 5-star Google reviews from neighbors across Utah County and the Salt Lake Valley.

★★★★★

"Mac stopped by to inspect my mini splits. He helped me understand how I could conserve energy in an all-electric house and topped off my coolant."

JM
Justin MayhewVerified Google review
★★★★★

"Immediately at ease — turns out I was speaking with the owner, and he was kind and knowledgeable. On time, honest, with very clear communication, and he repaired it quickly with high-level craftsmanship. He earned a lifetime customer. You will not be disappointed!"

AC
Arielle ChristineVerified Google review
★★★★★

"McKay was outstanding to work with — professional, communicated well, and on time. He gave us the information and service we needed to resolve our issues. We'll be using them for our future service needs."

VP
V. PetersonVerified Google review
Read more reviews on GoogleLeave us a review
Heat Pump Services

Repair, install, and honest advice

Whether yours quit working or you're wondering if a heat pump even makes sense for your home — we'll give you the straight answer.

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Heat pump repair

Not heating, not cooling, stuck in defrost, or tripping breakers — we diagnose and fix all major brands.

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Cold-climate installs

Modern cold-climate heat pumps heat efficiently well below freezing. We size them for your home's real load, not a brochure.

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Dual-fuel systems

Heat pump + gas furnace, switching automatically to whichever heat source is cheapest to run. Our favorite setup for Utah.

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Defrost & icing issues

A heat pump buried in ice isn't normal. We fix defrost boards, sensors, and airflow problems that cause it.

Aux heat stuck on

Electric backup heat that never shuts off will show up on your power bill. We find out why it's running and fix it.

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Ductless mini splits

Room-by-room heat pump comfort. See mini split installs →

Dual-Fuel

Heat pump efficiency when it's mild, gas-furnace muscle when it's bitter — switched automatically. We've installed these across the valley and up to Park City.

Why Us

Sized for altitude and real winters

Heat pumps get a bad reputation in Utah from systems that were oversold, undersized, or set up wrong. We spent 12+ years working HVAC and refrigeration — including high-altitude resort equipment — and we set up heat pumps that keep working when it's cold.

  • Real load calculation before we recommend anything
  • Cold-climate and dual-fuel options explained in plain English
  • Balance-point and changeover settings actually dialed in, not left at factory defaults
  • Repairs on all major brands — with honest repair-vs-replace advice
  • Utility rebates and incentives discussed up front

If a heat pump is right for your home, we'll size it right. If it isn't, we'll tell you that too.

Recent Installs

Heat pumps we've put in

Cold-climate and dual-fuel systems across Utah, Salt Lake, and Summit counties.

Residential dual-fuel heat pump installed in Salt Lake City, Utah
Heat pump · Salt Lake City
New residential heat pump system installed in Salt Lake City, Utah
High-efficiency heat pump
Residential dual-fuel heat pump installed in Bluffdale, Utah
Heat pump · Bluffdale
Residential heat pump installation in Bluffdale, Salt Lake County
Heat pump install · Bluffdale
Residential dual-fuel heat pump installation in Utah
Dual-fuel heat pump
New dual-fuel heat pump system installation
Dual-fuel system
Equipment We Install

Factory-authorized on what we install

Being an authorized dealer means your equipment gets registered for its full manufacturer warranty, we fit genuine parts, and we have direct factory technical support when something unusual comes up. It costs you nothing extra.

Rheem
Pro Partner
ACiQ
Authorized Dealer
Mitsubishi Electric
Dealer
Financing

Financing available

A new system or a big repair doesn't have to hit your budget all at once. Financing is available on approved credit. We'll walk you through the options with the same no-pressure approach as everything else we do.

Call to Ask About Financing Text Us
Questions

Heat pump FAQ

The questions Utah homeowners actually ask about heat pumps.

Do heat pumps really work in Utah winters?
Yes — modern cold-climate heat pumps heat efficiently well below 0°F, and for most valley homes a properly sized unit covers the whole winter. For colder spots and higher altitude, a dual-fuel setup (heat pump + gas furnace backup) is the no-compromise answer. The key is sizing and setup, which is where cheap installs go wrong.
What's a dual-fuel system?
A heat pump paired with a gas furnace. The heat pump handles mild and moderate cold at high efficiency; when the temperature drops past the balance point, the system switches to gas automatically. You get the lowest operating cost in every condition.
My heat pump is covered in ice — is that normal?
Light frost is normal; a unit encased in ice is not. It usually means a defrost-cycle fault, low refrigerant, or an airflow problem. Shut it off and call us — running it that way can destroy the compressor.
Why is my electric bill huge since switching to a heat pump?
The usual culprit is auxiliary electric heat running when it shouldn't — a settings or control fault, not a reason to give up on the heat pump. We find why the aux heat is engaging and fix it.
Should I repair my heat pump or replace it?
Same honest math as everything else: age, refrigerant type, what failed, and repair cost versus a right-sized replacement. We'll show you the numbers, and if someone else quoted you a replacement, we'll give you a free second opinion.
Are there rebates for heat pumps?
Often, yes — utility and manufacturer incentives come and go, and we'll walk you through what applies to your install during the free estimate rather than promising numbers here.

Thinking heat pump? Or fighting one?

Repairs on every major brand, and cold-climate installs sized for your actual home. Free in-home estimates, free second opinions.

Request Service

Get your honest quote

Quick callback. Fair price. No obligation.

Heat Pump — Repair or Estimate

Tell us what's going on (or what you're considering). Fast callback, honest answer.

Trouble with the form? Call 801-810-0740 or email service@maxmechhvac.com.

Your info stays private. We never spam or sell data.

Thank you — request received!

We'll call you back shortly. Need help now? Call 801-810-0740.

Heat pumps done right for Utah.

Repair, cold-climate installs, and dual-fuel systems — sized honestly by a licensed local tech. That's the Maximum Standard.

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