No heat? No AC? Call now — we'll get you sorted.
A dead furnace in January or a dead AC in July isn't a 'schedule you next week' problem. Emergency calls go to the front of the line — same-day whenever humanly possible — and you talk directly to the tech who's coming, not a call center.
What Utah homeowners say
Real 5-star Google reviews from neighbors across Utah County and the Salt Lake Valley.
"McKay was outstanding to work with — professional, communicated well, and on time. He gave us the information and service we needed to resolve our issues. We'll be using them for our future service needs."
"Fast and dependable service. Had my A/C back up and running the same day. Thank you!"
"Came over for a tune-up on my furnace. He was kind, on time, and knowledgeable. Will be recommending him to all my family and friends going forward."
What counts as an HVAC emergency
If your home is unsafe or rapidly becoming unlivable, that's an emergency to us. The usual suspects:
No heat in winter
A dead furnace or heat pump when it's freezing risks your pipes and your family. Top priority — call, don't email.
No cooling in a heat wave
Heat is dangerous for kids, older folks, and pets. We prioritize no-AC calls hard in summer.
Frozen or iced-over system
An AC or heat pump encased in ice can wreck its compressor if it keeps running. Shut it off and call us.
Water where it shouldn't be
A leaking furnace, air handler, or water heater can do real damage fast. We'll help you stop it, then fix the cause.
Burning smells or CO alarm
Shut the system off. If you smell gas or a CO alarm is sounding, get everyone out and call the gas company first — then call us to find and fix the cause.
Commercial equipment down
Walk-in coolers and restaurant refrigeration losing product? See commercial refrigeration →
Owner-Direct
When you call, you're talking to the licensed tech who shows up — not a dispatcher reading a script. That's the fastest path from 'help' to 'fixed.'
One call. One tech. No runaround.
Big outfits route your emergency through a call center, a dispatcher, and whoever's on the rota. We're owner-operated: you describe the problem to the person who will actually fix it, we triage honestly on the phone, and we bring the right parts the first time.
- Emergency calls prioritized ahead of routine work — same-day whenever possible
- Real triage on the phone: we'll tell you what to shut off and how to protect your home right now
- Upfront price before any work starts — an emergency isn't a blank check
- 12+ years fixing heating, cooling, and refrigeration under time pressure
- If we genuinely can't get there fast enough, we'll say so — not leave you waiting
Fast because it's simple: the person who answers is the person who fixes it.
Emergency calls we've handled
Iced-up systems, dead compressors, and equipment down at the worst possible time.
What happens when you call
Four steps between you and a working system.
Call 801-810-0740
Describe what's happening. We'll tell you immediately what to shut off or check while you wait.
Honest ETA
You get a real arrival window and a straight answer about how fast we can be there — no fake 'on our way' texts.
Diagnose & upfront price
We find the fault and give you the price before work starts. No diagnostic fee when we complete the repair.
Fixed — or made safe
Most emergencies are fixed same-visit. If a part has to be ordered, we make your system safe and get you heat or cooling options in the meantime.
Emergency service FAQ
Straight answers for stressful moments.
Do you offer same-day emergency service?
What about nights and weekends?
Does emergency service cost extra?
I smell gas — should I call you?
My furnace died and it's freezing — what do I do while I wait?
My AC died in a heat wave — same question.
It's urgent? Then stop reading and call.
801-810-0740 — emergency heating and cooling across Utah County, Salt Lake County, and Summit County. Talk directly to the tech.
Get your honest quote
Quick callback. Fair price. No obligation.
Emergency — Heating / Cooling
For true emergencies, call 801-810-0740 first. This form gets a fast callback for urgent-but-not-critical problems.
Thank you — request received!
We'll call you back shortly. Need help now? Call 801-810-0740.
When it breaks at the worst time.
Same-day priority, upfront pricing, and a licensed tech on the phone from the first call. That's the Maximum Standard under pressure.